Sharon M.
January 2026
★★★★★
He was at my house in less than 30 minutes. He quickly diagnosed the issue and ordered the part. My machine was up and running in 2 days when I had anticipated a 1-2 week wait. I can’t recommend him enough!
San Diego County · Since 2014
Sub-Zero Repair Across San Diego County
Built-in refrigeration panelled into the cabinetry, and the professional ranges and ovens beside it, BlueStar first. Same-day slots most days, genuine parts, one visit where one will do.
98% finished on the first visit1 year parts & labor warranty$89 diagnostic, waived on repairCA license #A50441
8am – 7pm, seven days a week · Phone line open 24/7 for scheduling · Licensed and insured, CA #A50441
4,200+Appliances Repaired
1,284+5-Star Reviews
11+Years Experience
98%Same-Day Completion
What we are known for
Sub-Zero, and what one actually needs
Sub-Zero runs the refrigerator and the freezer on two separate sealed systems — dual refrigeration, in the manufacturer's own term. It is why a warm refrigerator over a cold freezer is a cheap repair wrongly quoted as an expensive one.
Sub-Zero refrigerator repair
Warm refrigerator, cold freezer — in the order it gets checked.
The diagnosis in order →Sub-Zero, across the range
Classic, Designer and PRO cabinets, columns, drawers, undercounter, wine storage.
What we service →Sub-Zero maintenance
$195: condenser cleaned, seals measured, temperature calibrated.
What the visit covers →And the other half of a high-end kitchen: BlueStar ranges and ovens, with wall ovens and rangetops and cooktops covered whoever built them. What a repair costs.
Who turns up
You speak to the technician, not a call center
When you call, you reach the person who will be standing in your kitchen — not a dispatcher reading from a script. The phone is answered 8am – 7pm, seven days a week, and the scheduling line stays open around the clock.
That matters more on this equipment than on any other. Most built-in refrigerators run two separate sealed systems — a column runs one — with a condenser reached through a grille and a service procedure written for a trained technician. Most of the expensive mistakes we undo were made by someone competent at freestanding appliances.
Brands
The other equipment in these kitchens
Lines we know by their failure modes, not their badges.
Sub-Zero
The brand Smith Appliance Repair is called to more than any other, and the one the vans are stocked for first.
Read the page →BlueStar
Restaurant equipment built for a house, serviced accordingly — and the second thing Smith Appliance Repair is known for across San Diego County.
Read the page →Also on the brands page:
- Wolf
- Viking
- Thermador
- Miele
- Bosch
- GE Monogram
- Dacor
- Gaggenau
Common problems
Work out what is wrong before you call
Six symptoms account for most calls. Each page answers the question first.
Refrigerator Not Cooling, Freezer Still Cold
A warm refrigerator with a working freezer almost never means a failed compressor.
What it usually is →Ice Maker Not Making Ice
Nearly every ice maker complaint is a water problem, not an ice problem.
What it usually is →Refrigerator Leaking Water
Water under a refrigerator is the defrost drain or the ice-maker line.
What it usually is →Oven Not Heating or Not Reaching Temperature
An oven that has “stopped working” is usually still heating, just not to the number on the dial.
What it usually is →Dishwasher Not Draining
Standing water at the end of a cycle means the machine could not push it out.
What it usually is →Dryer Taking Too Long to Dry
A dryer that needs two or three cycles is short of airflow, not heat.
What it usually is →Services
What we repair
Each page is written around the symptoms we get called for.
Refrigerator Repair
The appliance we are called to more than any other, and the one where a wrong diagnosis is most expensive.
Common faults →Oven Repair
An oven that heats but cooks wrong is a repair. An oven that does not heat at all is usually a cheaper one.
Common faults →Range and Cooktop Repair
Ignition, burners and simmer control account for nearly every cooktop call we take.
Common faults →The rest of the built-in set, on the services page:
- Freezer Repair
- Ice Maker Repair
- Wine Cooler Repair
- Dishwasher Repair
Our work
Inside the Repairs
Photographs from real jobs — grilles open, panels off, gauges on. This is what a proper diagnosis looks like, and it is what you get sent during your own repair.
Reviews
What Our Customers Say
Real reviews from real customers across San Diego County.
Lauren T.
January 2026
★★★★★
Vlad solved an issue with our fridge that we have had ever since we bought it. No one else had been able to figure it out — zero water pressure from fridge as well as a broken ice machine. Would call him again for any future appliance fixes!
Ryan N.
January 2026
★★★★★
Vlad is a fantastic repair man. I thought I was going to have to buy a new washer unit. He showed up on time the next day and within 1 minute had diagnosed the problem. In and out and the washer is working great again!
Rebecca A.
January 2026
★★★★★
My refrigerator water and ice maker had not been working for a while. Vlad got back to me quickly and came out the next day. He was on time and professional. He was able to repair my refrigerator and everything is working again.
Rachel D.
January 2026
★★★★★
He was incredibly professional and efficient, responded immediately to our inquiry. Even though our appliance was beyond repair, he still did what he could to help us figure out next steps. 100% would call again for any issue.
James K.
December 2025
★★★★★
Our Sub-Zero stopped cooling and I was panicking about losing all our food. Vlad came same day with the parts already in his van. Fixed it in under an hour. This is what real service looks like. Highly recommend!
1,284+ reviews across all platforms. These are real, verified customer reviews.
Pricing
Transparent Pricing
No hidden fees, no surprises, and the number you are told on the phone is the number on the invoice.
Service Call
Diagnostic Visit
$89
Waived if you proceed with repair
- Complete diagnostic assessment
- Upfront repair quote
- Same-day appointment available
Special Offer
Refrigerator Maintenance
$195
Preventive care for peak performance
- Condenser coil cleaning
- Door seal inspection & adjustment
- Temperature calibration
- Full system health check
Payment
- Cash
- Check
- Zelle
- Venmo
- Credit Cards
- Apple Pay
- Google Pay
2.9% processing fee applies to card payments · Senior & Veteran Discounts Available — just ask.
Coverage
The round, across San Diego County
One county, coast and inland, on the same terms throughout — $89 diagnostic waived when you proceed, genuine parts, one year on parts and labor. Call (949) 979-4880.
Questions
Frequently Asked Questions
How quickly can you come out for a repair?
Smith Appliance Repair holds same-day slots most days, and a morning call is usually an afternoon visit. We work seven days a week, 8am to 7pm, and the scheduling line on (949) 979-4880 is open around the clock. Describe the brand and the symptom and we will tell you honestly what today looks like.
Do you work on all appliance brands or just high-end?
Sub-Zero built-in refrigeration is the centre of what Smith Appliance Repair does, alongside BlueStar, Wolf, Viking and Thermador cooking equipment. We also repair Miele, Bosch, GE Monogram, Dacor and Gaggenau. If the appliance is built into the cabinetry, call (949) 979-4880 and describe it.
What’s included in the $89 service call?
The $89 buys a visit and a full diagnostic, not a look: Smith Appliance Repair names the failed part and gives you a price for the repair before anything is touched. Go ahead with the work and the $89 is waived — you pay parts and labor only. Ask on (949) 979-4880.
Your Appliance Won't Fix Itself
Same-day appointments available. The $89 diagnostic is waived when you go ahead with the repair.
8am – 7pm, seven days a week · Phone line open 24/7 for scheduling · Fully licensed and insured — California license #A50441.