About

The Company Behind the Reputation

Eleven years, four thousand repairs, and one thing we have never changed: the person who answers the phone is the person who does the work.

9,800+Appliances Repaired
1,250+5-Star Reviews
11+Years Experience
98%Same-Day Completion

Specialists, not generalists

Smith Appliance Repair has served Southern California homeowners for over a decade. Our technicians have eleven-plus years in the trade, seven of them focused specifically on high-end brands — Sub-Zero, Wolf, Viking, Thermador and BlueStar.

That focus is the whole business. A built-in refrigerator with two sealed systems, a professional range with a pulsed simmer circuit and an induction cooktop with per-zone boards are three genuinely different machines. A technician who sees all three every week diagnoses them in minutes. A technician who sees them twice a year replaces parts until something works.

We are fully licensed and insured, under California license #A50441. It is painted on the side of the van and printed on every invoice, and you are welcome to verify it before we start — it is one of the few claims on a contractor's website you can check for yourself.

The technician kneeling at an open professional gas range during a service call in a client’s kitchen
The technician kneeling at an open professional gas range during a service call in a client’s kitchen

Our commitment

What you get, every time

True Same-Day Service

Call before noon and the repair happens today — not a four-hour window three days from now.

Industry-Leading Warranty

One year on every repair, and up to five years on sealed system rebuilds and compressor work.

Direct Access to Expert Technicians

You speak with the person who will be standing in your kitchen. No dispatcher, no script.

Full Transparency

Photographs throughout the repair, so you see the failed part and the replacement without taking anyone’s word for it.

Only Genuine Parts

Factory-approved OEM components only. Aftermarket parts are what make a $12,000 refrigerator fail twice.

Community-Focused

Eleven years serving the same neighborhoods. Our reputation is the only advertising that has ever worked for us.

How it works

Four steps, one visit

  1. Call or Book Online

    Reach a technician directly, not a call center. Tell us the brand, the model if you have it, and what the appliance is doing. Most calls are booked in under two minutes.

  2. Quick Diagnosis

    We arrive in the booked window with the van already stocked for your brand, and diagnose on the spot. You get photographs of what we find and an upfront price before anything is touched.

  3. Same-Day Repair

    98% of jobs are finished on that first visit. If a part has to be ordered, you know the part, the price and the date before we leave.

  4. Warranty & Follow-Up

    One year on parts and labor, up to five on sealed-system work. We check back after the repair to confirm the appliance is still behaving.

Reviews

What people say about working with us

Real reviews from real customers across San Diego and Orange County.

Sharon M.
January 2026
★★★★★

He was at my house in less than 30 minutes. He quickly diagnosed the issue and ordered the part. My machine was up and running in 2 days when I had anticipated a 1-2 week wait. I can’t recommend him enough!

Lauren T.
January 2026
★★★★★

Vlad solved an issue with our fridge that we have had ever since we bought it. No one else had been able to figure it out — zero water pressure from fridge as well as a broken ice machine. Would call him again for any future appliance fixes!

Ryan N.
January 2026
★★★★★

Vlad is a fantastic repair man. I thought I was going to have to buy a new washer unit. He showed up on time the next day and within 1 minute had diagnosed the problem. In and out and the washer is working great again!

5.0Google Reviews
4.8Yelp Reviews
5.0Thumbtack

1,284+ reviews across all platforms. These are real, verified customer reviews.

Ready to work with the experts?

Same-day appointments available. The $89 diagnostic is waived when you go ahead with the repair.

8am – 7pm, seven days a week · Phone line open 24/7 for scheduling · Fully licensed and insured — California license #A50441.

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