Frequently Asked Questions

Usually yes. These are twenty-plus year machines and the wear parts are still made. The honest exception is a failed sealed system on a cabinet that also has a tired condenser and sagging hinges — Smith Appliance Repair will tell you when that arithmetic stops working. Ask us on (949) 979-4880.

Smith Appliance Repair vans carry the common Sub-Zero failure parts — fans, thermistors, defrost heaters, gaskets, ice maker components — which is why most jobs finish on the first visit. Sealed-system components and control boards are ordered to your model. Call (949) 979-4880 with it.

Typically one visit of several hours, and Smith Appliance Repair covers it for up to five years. It is the one Sub-Zero job where the technician’s brazing matters more than the part, which is why we back it longest. Questions on (949) 979-4880.

No. Uneven browning usually means the temperature sensor has drifted or the convection fan has slowed, and a calibration check separates the two in one visit. Smith Appliance Repair can often narrow it on the phone first — (949) 979-4880.

Yes, and Smith Appliance Repair would rather do that than book twice. Tell us both faults when you ring (949) 979-4880 so the van leaves stocked for both, which is the difference between one visit and two.

It is the classic weakening glow-bar igniter, and it is worth dealing with rather than living with, because gas is released for longer than intended before ignition each time. Smith Appliance Repair treats it as routine work — (949) 979-4880.

Common wear parts are stocked. Anything model-specific is ordered against your model and serial number, and Smith Appliance Repair tells you the part, the price and the date before leaving the house. Have the plate to hand on (949) 979-4880.

Often, yes. Read the code out to Smith Appliance Repair on (949) 979-4880 and we can usually tell you what it points at and roughly what the repair costs before anyone comes out. Have the model plate to hand if you can reach it.

Rarely. It is normally that zone’s coil or its section of the board rather than the whole surface. Get it diagnosed before accepting a replacement quote — Smith Appliance Repair will tell you which it is on (949) 979-4880.

Almost always. Blocked ports are the single most common complaint on this equipment, and Smith Appliance Repair treats cleaning as part of the repair rather than as an extra line on the invoice. Ask on (949) 979-4880 before anyone quotes you a burner assembly.

It is a smaller manufacturer, so fewer parts ride on the van, but the parts themselves are straightforward and available. Smith Appliance Repair tells you the part, the price and the date before leaving — (949) 979-4880.

Yes. Coastal corrosion on burners and igniters is worth catching before a season rather than during one, and Smith Appliance Repair can look at outdoor equipment on the same visit as the kitchen. Call (949) 979-4880.