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A freezer that is a few degrees out is a slow, quiet way to ruin everything in it.
Freezer faults are less dramatic than refrigerator faults and cost more. A unit sitting at 10°F instead of 0°F still looks frozen, still feels cold, and is quietly degrading everything inside it. Most people find out weeks later.
On columns and undercounter units the causes are narrow: the defrost circuit, the evaporator fan, the door seal, or a drain that has iced closed. The photograph on this page is exactly that job — the rear panel off, coil and fans exposed, which is where the answer always is.
Symptoms
Find your symptom below and you will know roughly what to expect before we arrive.
The defrost heater or its thermistor. Frost on the coil means the defrost cycle is not completing, and the unit gets worse each day as the coil insulates itself.
On a dual-system built-in this is the refrigerator circuit, not the freezer. See our refrigerator page — the diagnosis is different.
A two-to-five degree drift, usually the sensor or a door seal. Worth measuring rather than adjusting the dial and hoping.
Normal — the fan is meant to stop. Noise that continues, or a fan that never runs at all, is the evaporator fan motor.
Moisture entering past a failed seal and freezing at the runner. The seal is the repair; chipping the ice is not.
These live in warm cabinetry with limited airflow and are especially sensitive to a blocked condenser or a drain iced closed.
If the appliance is holding food you cannot replace, say so when you call — we prioritise those.
Pricing
No hidden fees, no surprises, and the number you are told on the phone is the number on the invoice.
Waived if you proceed with repair
Preventive care for peak performance
2.9% processing fee applies to card payments · Senior & Veteran Discounts Available — just ask.
Reviews
Real reviews from real customers across San Diego and Orange County.
Vlad solved an issue with our fridge that we have had ever since we bought it. No one else had been able to figure it out — zero water pressure from fridge as well as a broken ice machine. Would call him again for any future appliance fixes!
Vlad is a fantastic repair man. I thought I was going to have to buy a new washer unit. He showed up on time the next day and within 1 minute had diagnosed the problem. In and out and the washer is working great again!
My refrigerator water and ice maker had not been working for a while. Vlad got back to me quickly and came out the next day. He was on time and professional. He was able to repair my refrigerator and everything is working again.
1,284+ reviews across all platforms. These are real, verified customer reviews.
Same-day appointments available. The $89 diagnostic is waived when you go ahead with the repair.
8am – 7pm, seven days a week · Phone line open 24/7 for scheduling · Fully licensed and insured — California license #A50441.
